Payment Information

 

ACE/CHUBB (Y08 & Y09) Policy Holders:

Billing Inquiries:  General Line: 877-490-7427 Press 0 to be connected to a representative. Or call Heritage Marine Insurance 9am to 5pm Eastern Time and we will call the billing department for you.

Direct Payment Billing Address

ACE USA
Dept. CH14089
Palatine, IL 60055-4089

Credit Card Payments: May be made at www.acepaymentservices.com   or by calling the ACE Billing Inquiry number above.

Installment Plan: 30% down payment due with new business or at renewal. Balance is divided into three installments  payable 60, 150 and 240 days from policy inception.

Late Payments: If payment is not received at ACE by due date, a reminder letter is mailed. If no payment is received by date on reminder letter (varies from state to state), a legal notice of cancellation is sent.

Norman Spencer TradeWinds (TWD) and GEICO (SYP) Policy Holders

Billing inquiries and some payments may be made by calling Heritage Marine Insurance at 1-800-959-3047 or Norman Spencer at 1-800-252-9597. Choose option 2. Weekend payment options are limited.

Please allow sufficient time for your payment to reach Norman-Spencer at:

Norman Spencer Agency
8075 Washington Village Drive
Dayton, OH 45458

Pacific Premium Finance payments may be mailed to:

Pacific Premium Finance
P O Box 66501
St. Louis, MO 63166-6501

Markel (MH) payments can be mailed to:

Markel American   Attn: Billing Department
P O Box 791145
Baltimore, MD 21279-1145

More information about on-line payment options can be found at http://www.markelamerican.com/pay

New Hampshire (AQ and YM) payments can be made via mail to:

New Hampshire Insurance Company
P O Box 969
Westbrook, CT 06498